“Until 2020, PIVOT, an NGO in Africa, had an operations model that looked much like many organizations of its type: a 200-person team on the ground in Madagascar and a 10-person administrative team in the US. But early in 2020, the organization decided to let the majority of US employees go and shift operations to […]

When I laid off five of my seven team members in February, I had no idea a global pandemic was about to hit. It was a tough enough decision even without that in the background: There is no pleasure in laying off good people, just as there is no pleasure in recognizing that the way […]